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![]() Navigation should support users' goalsDifferent sites are aimed at different audiences A web site devoted to on-line shopping (e.g., Amazon.com) will have different users than a web site for on-line teaching (e.g., DigitalThink) Know the site's user base and plan accordingly Whenever constructing a site, test it out on a variety of people. Get feedback from users and modify site architecture when necessary.
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